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Terms & Conditions

Last updated: March 2026. Please read these terms carefully before using our services.

Overview

By accessing or using the services of Best Academic Services (bestacademicservices.co.uk), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Our Services

Best Academic Services provides academic support services including but not limited to:

  • One-to-one academic tutoring
  • Proofreading and editing of academic documents
  • Dissertation guidance and mentoring
  • Study skills and exam preparation coaching
  • Research methodology support
  • Personal statement review

All services are intended to support students in developing their own understanding, skills and academic ability. Our services are for educational guidance purposes only.

2. Eligibility

You must be at least 18 years of age to use our services. By placing an order you confirm that you are 18 or over. Our services are available to students in the UK and internationally.

3. Ordering & Payment

  • All prices are quoted in GBP (£) and include VAT where applicable.
  • Full payment is required before work commences unless otherwise agreed.
  • Payments are processed securely via our payment provider. We do not store card details.
  • A confirmed order constitutes a binding agreement between you and Best Academic Services.

4. Delivery

  • Delivery timelines are agreed at the time of ordering and confirmed before payment.
  • We make every effort to deliver on time. In exceptional circumstances delays may occur and we will notify you promptly.
  • It is your responsibility to provide all required materials, instructions and documents at the time of ordering.

5. Revisions Policy

  • Free revisions are available where the delivered work does not match the original agreed brief.
  • Revision requests must be submitted within 14 days of delivery for standard orders, and within 30 days for dissertations.
  • Revisions are based on the original instructions. New or changed requirements may incur additional charges.

6. Refund Policy

  • A full refund will be issued if we are unable to fulfil your order.
  • Partial refunds may be considered where work has been partially completed.
  • Refunds are not available once work has been fully delivered and accepted.
  • Refund requests must be submitted to ✉ info [at] bestacademicservices.co.uk within 14 days of delivery.

7. Confidentiality

All information you share with us — including personal details and academic documents — is treated with strict confidentiality. We will not share your information with your educational institution or any third party except as required by law. Our experts are bound by confidentiality agreements.

8. Academic Integrity

Our services are provided for educational guidance, tutoring, and reference purposes. By using our services you confirm that you understand and will comply with your institution's academic integrity policies. Best Academic Services accepts no responsibility for any consequences arising from misuse of our services.

9. Intellectual Property

All content on this website including text, graphics and design is the property of Best Academic Services and is protected by copyright. You may not reproduce or use any content from this website without prior written permission.

10. Limitation of Liability

Best Academic Services shall not be liable for any indirect, incidental or consequential loss arising from the use of our services. Our maximum liability in any circumstances is limited to the amount paid for the specific service in question.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated terms.

13. Contact

For any questions about these Terms and Conditions please contact us at ✉ info [at] bestacademicservices.co.uk.